Moon & Mane Soul Ropes respects your privacy and takes reasonable steps to protect the personal information you provide to us.
Information We Collect
We may collect information including:
- your name;
- email address;
- phone number;
- billing and delivery address;
- order and product details; and
- payment and transaction information.
How We Use Your Information
Your information may be used to:
- process and fulfil orders;
- arrange payment and delivery;
- contact you regarding your order;
- respond to enquiries;
- provide customer service; and
- maintain business and transaction records.
Payment Information
Payments are processed through the payment methods available at checkout.
Where payment details are processed securely by a third-party payment provider, Moon & Mane Soul Ropes does not store your full payment card details.
Sharing Your Information
Your personal information may be provided to third parties where reasonably necessary to process your order, including payment providers, delivery providers and service providers used to operate the website.
We do not sell your personal information.
Information Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access or disclosure.
Retention of Information
Order and transaction information may be retained for as long as reasonably necessary for business, accounting, legal and record-keeping purposes.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will take effect when published on this website.
Contact
For questions regarding your personal information or this Privacy Policy, please contact:
Moon & Mane Soul Ropes
Email: moonandmanesoulropes@gmail.com
Safety & Care
Moon and Mane Soul Ropes products are handmade. Check regularly for wear or damage, and discontinue use if damaged.
Use only as intended and ensure correct fitting and appropriate supervision.
Moon & Mane Soul Ropes is not responsible for loss or injury resulting from misuse, incorrect fitting or use of a damaged product.