These Terms & Conditions govern the use of this website and purchases made from Moon & Mane Soul Ropes (“we”, “us” or “our”).
By accessing this website or placing an order with us, you agree to these Terms & Conditions and any policies referred to on this website.
Orders
All orders are subject to acceptance and product availability.
We reserve the right to decline or cancel an order where an item is unavailable, payment cannot be processed, information has been entered incorrectly, or an error has occurred in the price or product listing.
If payment has already been received for an order we are unable to fulfil, the relevant amount will be refunded.
Payment
Payment must be made in full before an order is dispatched.
Payments are processed using the payment methods made available at checkout and are subject to approval by the relevant payment provider or financial institution.
Pricing
All prices are displayed in Australian dollars and include GST where applicable.
Prices may change without notice. Changes will not affect orders already accepted by us.
Where a product has been listed at an incorrect price due to an error, we reserve the right to correct the error and cancel any affected order. If payment has already been received, a refund will be issued.
Product Availability
All products are subject to availability.
We reserve the right to withdraw, discontinue or modify products offered for sale at any time. This will not affect orders already accepted by us.
Product Information
We take reasonable care to ensure that product descriptions, photographs, measurements and other information displayed on this website are accurate.
As Moon & Mane Soul Ropes products are handmade, slight variations in colour, pattern, knotting, finish or appearance may occur between individual products.
Product images are provided for reference and colours may vary slightly depending on photography, lighting and screen settings.
Product Use
Products must be used only for their intended purpose and in accordance with any instructions, warnings and safety information provided.
Customers are responsible for selecting an appropriate product and size, correctly fitting and using the product, and regularly checking products for wear or damage.
Our Safety Disclaimer applies to the use of all relevant products and should be read before use.
Returns & Refunds
Returns, refunds and exchanges are subject to our Returns & Refunds Policy.
Shipping
Orders are dispatched and delivered in accordance with our Shipping & Delivery Policy.
Customers are responsible for providing accurate and complete delivery information when placing an order.
Website Use
The information provided on this website is for general information and product purchasing purposes.
We make reasonable efforts to keep website information accurate and current but do not guarantee that the website will be free from errors, interruptions or technical issues at all times.
Intellectual Property
All original content on this website, including photographs, text, graphics, branding and product designs, is owned by or licensed to Moon & Mane Soul Ropes.
Content must not be copied, reproduced, distributed or used for commercial purposes without prior written permission.
Disclaimer & Liability
To the extent permitted by law, Moon & Mane Soul Ropes is not responsible for injury, loss or damage resulting from misuse, incorrect fitting, failure to follow instructions or warnings, failure to inspect or maintain a product, or use outside its intended purpose.
Nothing in these Terms & Conditions excludes or limits any right or liability that cannot lawfully be excluded or limited.
Changes to These Terms
We reserve the right to update these Terms & Conditions from time to time. Any changes will take effect when published on this website.
Governing Law
These Terms & Conditions are governed by the laws of Western Australia, Australia.
Contact
For any questions regarding these Terms & Conditions, please contact:
Moon & Mane Soul Ropes
ABN: 54749604367
Email: moonandmanesoulropes@gmail.com
Safety & Care
Moon and Mane Soul Ropes products are handmade. Check regularly for wear or damage, and discontinue use if damaged.
Use only as intended and ensure correct fitting and appropriate supervision.
Moon & Mane Soul Ropes is not responsible for loss or injury resulting from misuse, incorrect fitting or use of a damaged product.